The Silk Studio takes the privacy of all site visitors very seriously.

Your personal information will never be disclosed or shared with third parties for marketing purposes, and will not be used by The Silk Studio for marketing purposes without your explicit consent.

Please read the following privacy policy to understand how the date you provide is protected.

WHAT INFORMATION IS COLLECTED?
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We receive, collect and store any information you voluntarily enter on our website when using the contact form which includes your name, email address, telephone number, and any other information you enter. This information is used to contact you in order to respond to your enquiry and to provide and operate the service required. Where you have voluntarily subscribed and provided your name and email address, this information will be used to enable us to contact you with general or personalised service-related notices and promotional messages. ​

In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, comments, feedback, product reviews, recommendations, and personal profile.)

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The Silk Studio is hosted on the Shopify platform. Shopify provides us with the online platform that allows us to sell our services to you. Your data may be stored through Shopify data storage, databases and the general Shopify applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Shopify and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW DO WE USE COOKIES & OTHER TRACKING TOOLS?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

This site uses both session (transient) cookies and persistent (permanent or stored) cookies. Session cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user. Persistent cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.

If you don’t want us to process your data anymore, please contact us at hello@thesilkstudiouk.uk
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CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

THIRD PARTY LINKS

The Silk Studio contains links to other third party websites. Once you leave our website we cannot be held responsible for your protection or the privacy of any information which you provide when visiting such sites.

REQUESTING YOUR DATA

Under the Data Protection Act 1998 you have the right to request details of the personal information we hold about you. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@thesilkstudio.uk

Last Amended - Sept 23